Barbara S Lmx

Complaint

I purchased some slimming patches on 19th August. SHUN402935**** FOR $38.91 and I have not received them B Shepley
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Preferred solution: Deliver product or service ordered

Tamieka V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would not refund my money after I cancelled appointment

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I originally made an appointment on 6/28/21 and was told that it was for the whole body, which included the vibration therapy. When I got to the actual location, which was at a chiropractor's office, they told me that it was only for 2 areas.

They told me if I wanted a refund, I would have to contact the Slim Co. On 7/1/21, I contacted them and spoke with a lady named Molly. She told me that they couldn't issue me a refund directly because it had been more than 3 days and that I would need to contact my bank if I wanted one and all they had to do was reach out to them. So I contacted my bank and gave them a copy of the receipt showing that I did pay for the services.

I was told that it was cancelled because the company didn't provide proof of cancellation. On 7/24/21 I called the Slim Co. back and spoke with Molly. She told me that my bank would have to send them a cancellation form to fill out and they would send it back to my bank as proof of cancellation.

The didn't provide me an email address, only the web address, which has all of their info. The only contact info they have is a phone number, which is very hard to get through on sometimes. I have contacted my bank about this matter, but unfortunately there isn't anything they can do until the Slim Co. responds to them.

I trust that my bank has already reached out to them and even has a 10 day period for them for the to respond.

This company seems like a fraud that lied to me about the services that I was going to receive and seems to be out to get people's money. I do plan on reporting them to the BBB and even file a lawsuit against them is necessary!Do

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Loss:
$185
Cons:
  • Scammers

Preferred solution: Full refund

User's recommendation: Scammers. Don't deal with them!

Ceayanci A
map-marker Antioch, Tennessee

Reschedule appointment

I was scheduled at a location that is not open. My appointment was today and now I am being told that the other locations are booked
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Preferred solution: Get an appointment scheduled ASAP

Debi F Gav

Schedule an appointment

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No one answers the phone and there's just one phone number for the company, nationwide. I purchased a Groupon package deal for the Slim Co. and I'd like to be able to use what I bought. I think I made a big mistake in thinking this company is real. I think it is a scam.
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Loss:
$288
Cons:
  • No direct phone number
  • Cannot redeem service package purchased
  • No answer to phone calls

Preferred solution: Deliver product or service ordered

User's recommendation: Beware of this company. It may not exist.

Anonymous
map-marker Simpsonville, South Carolina

Customer service sucks

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I purchased a Groupon. Called to get an appointment closed and rep was not friendly. She sounded like I was bothering her. One of the locations was closed down and she basically told me to work it out w/ Groupon.
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User's recommendation: Check reviews before buying anything with them.

Anonymous
map-marker Carrollton, Texas

Poor service in Youngsville la

Service is awful in Youngsville dont even have no power lines down they said one transformer is bad can even send a service truck to fix it an they know witch one it is an lots of peolpe on the same road got it cant tell me they dont have enough trucks have a lot from out of state but miss your payment they would hurry an turn u off !!
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Tammy M Ybo
map-marker Houston, Texas

I didn't join your membership.i would like my 200.00 dollars back in my account

So you can cancel my account and I need my refund back into my account and I can send you your package back to you. I goes in my account to pay my bill and you all got $200.dollar.my name. Is Tammy McKenzie all ready paid 15.00 dollars that's all .
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Loss:
$200

Preferred solution: Full refund

RoseGreer G

Scam I purched 6 sessions when I finally spoke yo representative I was told closed

I purchased 6 sessions thru Groupon . I tried yo reach the locations in spokane ws. Representative told me both locations were closed. They probably not reopen having financial issues and corporate will not refund my money.
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Loss:
$189
Cons:
  • No locations open for locations for witch i purched sessions

User's recommendation: Do not give this company your money.

RoseGreer G
map-marker Rathdrum, Idaho

Cheated out of 189.00

I purchased 6 sessions thru Groupon when I finally spoke with a person I was told that neither of its locations in spokane wa were opened they may be out of business. Represents said I would have to speak with Groupon because the slim co. Cannot give ma a refund.
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User's recommendation: Do not fall for this scam

Cyrus N Fgb
map-marker Amarillo, Texas

Not so good!

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The Slim Co - Not so good!
The Slim Co - Not so good! - Image 2
The Slim Co - Not so good! - Image 3

The machine left my fiancé with burns all over her body! When I called Slim Co to complain about it they told me to contact the facility that did it and let them know there machine is turned up to high!

Like seriously it has left little burns all over her! Caused her some serious pains and that’s all I got! It’s been two weeks today and she still has the burns all over her!

The individual who performed the treatment apologized and I haven’t heard back from them since! I’m not happy about this one but!

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1 comment
Guest

You should demand a refund. They will have professional liability coverage that should cover incidents such as these. I would imagine even the threat of legal action would make them eager to issue a refund in order to avoid the alternative.

Anonymous
map-marker Wilmington, Delaware

This is a hoax

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This procedure does not work. Don’t waste your time and money. I had 6 sessions. Nothing changed.
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Flor O Sxb
map-marker Woodland, California

Not good at all

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I got pill samples for 30 days I paid about $11 dollars for the shipping and I just got an extra charge for almost a $100 dollars I didn’t order anything else I don’t know what’s going on
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Anita F Jeh
map-marker New Orleans, Louisiana

New Customer

I just purchased the home machine and am very hopeful. I went for a Cool Sculpting treatment a few weeks ago and was told I would not be happy with results. Found The Slim Co and for a heck of a lot less $ offering the same service. The lady I spoke with today was very helpful and nice. I am eager to get started and looking forward to my results:)
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Reason of review:
Good customer service
1 comment
Aleem Xjf

How much did the home machine cost and is it effective?

Celia J Cqt
map-marker Wilmington, Delaware

I actually got good results!

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I was not expecting much. My husband bought me a Groupon and so I decided to use it. I went to 6 treatment sessions and I was actually shocked that I lost 2 1/4 inches. I had been on a plateau for a few months and had all but given up hope that I would lose any more. I had a lot of flab where I had lost 64 lbs over the last 14 months. Whatever is in the treatment really worked. Not only did I lose niches, but my flabby bits actually started to firm up. I decided to purchase the home unit and am really excited. Can't wait to see what happens.
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Pros:
  • Csr scheduled me explained the process and answered my questions
  • Friendly and professional staff and the system
Cons:
  • Not anything
Reason of review:
Good quality
1 comment
Guest

How much is the home unit and what is it? I purchased a couple sessions!

May I ask what two areas you saw the most progress? Thank you!

Aydrian Bxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Canton, Georgia

What a con and a waste

Absolutely ridiculous. I saw no results. And when I canceled my last appointment to close to my scheduled time, not only did I forfeit the appointment but I also was charged $15. The only way you actually lose weight is if you do a detox while you are doing the Lipo laser. They don’t tell you that until you’ve already purchased the package. So basically you’re losing weight by doing a detox and paying them to put a flashlight on your tummy. And then stand on the Jiggle machine. What an absolute scam. I’m actually quite ashamed I fell for it.
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Reason of review:
Not as described/ advertised
1 comment
Guest

I bought a living social treatment package and am going to get a refund prior to redeeming my voucher.

Anonymous

POOR CUSTOMER SERVICE

Dr, does not want to see me because i got a text on a saturday morning stating there was a mix up with schedule which was understandable. I did not like that i got a text so i text back stating not professional and rather a call so now he doesnt want to see.

i reached out to person who initially scheduled me and this is the help i got

MAGGIE ARCIA:I did talk with him yesterday afternoon and he would not be able to see you at this point. Like I tried to explain to your mother yesterday its been after 3 days the system no longer has your credit card information in it. All you need to do it contact the card company you used and dispute the charge and when it comes to come I will tell them to refund it. I no longer have your card information. I am sorry about what happen and if I could just hit a button and refund it I would but its not an option. But if you do what I suggested you will get that money refunded.

**WHY WOULD I DISPUTE SOMETHING THAT SHOULD OF BEEN PUT ON HOLD AND NOT CHARGED FOR WITHOUT GETTING MY SERVICES!!!! People they dont care what u have to say do not shedule ...........t

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Pros:
  • If they would resolve be more professional
Cons:
  • Phone operators who couldnt care less
Reason of review:
Poor customer service

Preferred solution: Full refund

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